SEMINARS

BIZ WIZ^Ž	BIZ WIZ^Ž provides basic business education for all employees without formal business training. It explains the financial operation of a company and the importance of personal involvement and cost control. In use since with thousands of employees of for-profit companies since 1988, BIZ WIZ^Ž is available in "Universal" and "customized" versions. Both versions feature easy-to-read, self-study materials so participants learn at their own pace at home or work. Questions in the reading material form the basis for lively classroom discussions. Exercises using company information (e.g., financial statements) are part of the custom program. They can also be added to the Universal version as do-it-yourself customization. An optional Simulation "game" allows participants to run their own businesses where financial concepts come to life -- exciting education at its best! Excellent leader's guides enable your own instructors to lead BIZ WIZ^Ž. Modular design flexes to fit your schedule and time requirements. (6 - 20 hrs.) More info at: Books, Simulations.
BUILDING BETTER MEETINGS EFFECTIVE TEAMS	Explains how to plan and conduct organized and productive meetings. Includes agenda planning, meeting techniques, member roles and behaviors. Appropriate for teams, task forces, committees, supervisors and managers. Lead-it-yourself with available leader's guide. Length depends upon how much you practice the techniques. Leader's guide available. (4 - 8 hrs.) Introduces the nature of teams and requirements for effective team work. Explores verbal and nonverbal channels of communication, techniques for listening and giving feedback, basics of meeting management, and problem solving. May include optional assessments of personal behavioral and listening styles and simulation of team work and coordination. Leader's guide available. (8 - 16 hrs.)
JOURNEY TO EXCELLENCE	Provides an essential strategic perspective for leaders who are establishing high-performance workforces. Defines the conditions required for self-direction to succeed, explains the mileposts for progress, identifies required skills, and addresses the changing roles of leaders at all levels. Applies a unique blend of ideas to the world of team development. Topics can be organized around your needs. Leader's guide available. (24 hrs.)
TEAM LEADERSHIP	Defines different types of teams and describes the roles of leaders at many levels within a team organization. Traces the developmental stages of teams and appropriate leader behavior for each stage. Can include self-assessment using the Dimensions of Leadership Profile^.Ž Explains how to conduct team meetings and avoid common problems. Can also incorporate materials from "Effective Teams." Leader' guide available. (8 hrs.)
TRAINING OTHERS	Introduces the relationship between learner and trainer, principles of adult learning, and training styles used for on-the-job training. Essential for persons who train others on-the-job. Participants learn the four steps for planning and preparing training, the five steps for conducting it, and practice OJT at their work site. This seminar can be conducted in two modules for easier scheduling. Leader's guide available. (8 hrs.)
DiSC^Ž MANAGEMENT STRATEGIES	Provides practical information on managing oneself, others, the job, and human performance. Delivered using a packaged, video-assisted, four module program produced by the Carlson Learning Company. (16 hrs.)
DiSC^Ž SALES STRATEGIES	Generates valuable insight on establishing and managing relationships with customers using a packaged, video-assisted, six module program. Great follow-through after a basic sales training course. Produced by Carlson Learning Co. (16 hrs.)
PROFESSIONAL SERVICE WORKS!^Ž	Helps customer service personnel understand and respond to the different needs of customers. Builds positive customer relations! Deliver this program using a structured, five module, package created by Carlson Learning Company. (15 hrs.)
ADVENTURES IN ATTITUDES	Shakespeare once wrote, "Nothing is, but thinking makes it so." Drawing on this timeless observation, Adventures in Attitudes enables employees to teach themselves the value of positive attitudes and how they can take control of their lives. The program includes 10 modules covered through facilitated small group discussion. Produced by the Carlson Learning Company. Facilitator kit available. (20 hrs)
CUSTOMIZED PROGRAMS	We can customize our programs and create new ones to meet your needs. We use an interactive, accelerated learning approach, not lectures. Bring us your needs.